POSitive Shop – point of sales system

POSitive Shop  is a simple, efficient and resilient solution for points of sale and customer service management – POS environment.

All terminals work together in a network which can be centrally administered by one person. The program is easily controllable. POSitive Shop offers stability and safety for its users and effective functionality of the shop.

POSitive Shop program has a very clear and easy structure so new users do not need to spend much time on learning it. The implementation costs are very low. Even company’s customers can use the program to make reservations, orders and other simple operations.

POSitive Shop – complexity of customer service

• Bill opening and closing;
• Credit card payments, cash payments, member cards payments;
• Intern non-cash circulation;
• Coupons, tickets and VIP cards;
• Discount, promotions, special conditions (for example VIP, “happy hours”);
• Currency calculations;
• Customer cards service: Identification, discount, credit cards, loyalty cards;
• Customer credit service: view into the balance, balance calculations;
• Touch panel service;
• User’s identification by PIN number, magnetic card or chip card;
• Acces to the program depending on administrator’s authorization;
• e-mailing for user at the beginnig and the end of the day;
• Working time registration;
• Day print of all transactions;
• Overview of all orders and invoices/bills;
• Overview of all transactions made by the users;
• Overview and control of cash balance;
• Cooperation with fiscal devices and bar code scanners.

POSitive Shop – administration module

• Great managing possibilities;
• POS terminal overview settings;
• Controlling of the users: implementation of new users, accessibility to the program: login for magnetic cards or chip or quick logging, permission assignments for POS users, for example discount permission, working time registration;
• Payment settings: cash, credit card, voucher, remittance, other non-cash transactions;
• Overview and editing of CRM and permission assignments for clients (for example club members or loyalty programs for clients): credit limits settings, rules for membership in loyalty programs, special discounts for individual customers or groups of clients, customer’s pictures in membership cards;
• Magnetic cards and chip service – single discount cards, continuity discounts, individual discount cards, membership cards;
• Sales documentation service – overview of bills of sale, invoices, invoices based on bills of sale, invoices based on consumptions with VAT, invoices register, proof-invoices, proof-notes;
• Full range stock policy – generating of stock documents, goods groups, sales register, quick and standard stock-taking for chosen goods, stock documents register, completation and decompletation of goods, bar code patterns;
• Cash management: cash journal, cash register, cash book;
• Easy definable dictionaries.

Multifunctional reports

Administrational module of POSitive Shop defines all sorts of reports depending on its aim:

• sales reports based on documents, users, products, users and products, margin, bills of sale, VAT, groups of VAT rates, day products;
• special reports – sales chosen by sections, user’s effectiveness measured  by the amount of bills pro hour, amount of clients in one hour, list of outstanding debts;
• Store reports: purchase reports based on available documents, goods and use of raw material;
• Accountancy reports: stock status analysis, goods transactions based on available documents or groups, stock documents analysis, sales register based on available documents, VAT register based on available stock documents, bills of sale and invoices;
• Working time register;
• Settlements based on customer’s balance, outstanding debts and liabilities;
• Reservations – reservation plan, liabilities of the restaurant;
• Files – goods files, goods files based on actual status, product cards;
• The reports can be sent to Microsoft Excel calculation forms;
• The reports can be adjusted to the customer’s needs.

POSitive Shop – retail sales management

POSitive Shop is responsible for high quality maintenance of customer service. An automatically managed customer register contributes to creating and maintaining positive relationships with clients. The system enables the introduction of sales promotion programs, using discount and loyalty cards or temporary price changes for example: seasonal sale. POSitive Shop uses bar codes in sales management.

Working time register increases shop management effectivity. Sales commission for certain products for salesman increases sales strategy. Extern shop control by Internet improves management of a whole shop net and allows proofs of price lists in all shops.

Working in POS environment and program administration

The functionality of POSitive Shop agrees with that of other products from the POSitive® product group. The software can be easily adjusted to a big retail net and a single post.

Adjustment to not standarized demands

In some situations main functionalities of POSitive Shop, regardless to their huge possibilities, are insufficient.

In some situations an adjustment of the program fitting the needs and complexity of functions is needed. For example clothing shops or shoes shops have many characteristics according to a rich product range. The same counts for jewellery shops, optical shops, book stores and perfumeries.

Retail CRM

Functionalities of POSitive® Shop enable users to use it as a retail CRM system.There is complete information on customers which contributes to an individual treatment.

Shop network management

POSitive Shop can be centrally managed by POSitive Retail Management Center – when sales management and the board should be informed – or when a central oriented stock policy is needed.